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How to Use the Try-On Screen with a Customer

Pick a product from the catalog (or Garment in hand), let the camera take the photo, and send the result on WhatsApp. Plus what to do when a photo is rejected.

3 min read Updated
Short answer

Choose Male, Female or Kids, tap the garment type and then a product from your catalog — or Garment in hand, if the customer holds the garment. A 10-second voice-guided countdown takes the photo, and the AI picture is usually ready within a few minutes.

Steps

  1. Choose Male, Female or Kids Use the buttons at the top of the Try-On screen.
    TejOrder Try-On screen with Female selected and garment types
    Try-On screen — Female garments
  2. Tap the garment type For example Shirt or Saree. Your catalog products of that type appear, with Garment in hand as the first card.
    TejOrder Try-On screen with Male garment types
    Try-On screen — Male garments
  3. Pick a product — or Garment in hand Tap the product the customer likes. If it is not in the catalog, tap Garment in hand: the customer holds the garment beside them, open and fully visible.
  4. The customer stands in front of the camera Standing straight with the body in the frame. A voice-guided 10-second countdown runs and the photo is taken automatically.
  5. Show the result and send it on WhatsApp Enter the customer's number to send the picture with your shop name.
Add your garments to AI Virtual Studio → Catalog with clear photos, so customers do not have to hold anything.

Show only the garments you sell

Top, Pant, Jacket, Blazer, Sherwani and Lehenga are optional. Switch off the ones your shop does not sell, so the counter screen stays simple.

TejOrder Try-On garment settings with optional garments
Garment settings

Tips for a good photo

  • Good, even light on the customer. A dark corner or strong light from behind gives poor photos.
  • Stand back so the body is in the frame, not only the face.
  • Hold the garment open and fully visible, not folded, and do not cover the face with it.
  • Only one person in front of the camera, and keep still during the countdown.

Common problems

The screen asks to take the photo again

The photo was too dark, blurry, too close, or the garment was not clear. Fix the light or distance and try again. A Try-On that fails does not use a credit.

The colour or embroidery looks a little different

The result is an AI preview of the look. Fine work and long dupattas can look slightly different, and it does not show exact fit or size. Check the result before sending it.

Still stuck?

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